Terms and conditions

Pur in presenza di imballo integro, la merce dovrà essere verificata entro sette giorni dal ricevimento. Eventuali anomalie occulte, dovranno essere segnalate per iscritto a mezzo pec o raccomandata A/R.
Ogni segnalazione oltre i suddetti termini, non sarà presa in considerazione. Per ogni dichiarazione, il cliente si assume la piena responsabilità di quanto dichiarato.

Ordini

Il cliente che effettua l’ordine via Internet riceverà, al termine della procedura, una comunicazione di conferma dalla ricezione dell’ordine tramite posta elettronica (E-mail), con l’indicazione del relativo numero d’ordine.
La comunicazione che si riceve, consiste nella conferma della ricezione, da parte di GE Puntozero Solution dell’ordine effettuato.
Non è accettazione dello stesso.

Prezzi

Tutti i prezzi inseriti nel sito, nello spazio relativo sono da intendersi prezzi IVA inclusa.
I prezzi possono essere modificati in qualsiasi momento, senza alcun preavviso.
GE Puntozero Solution si riserva, a suo insindacabile giudizio, il diritto di non procedere alla spedizione della merce, anche dopo aver ricevuto l’ordine, a quei clienti che risultassero fuori fido, ovvero con insoluto o in contenzioso.

Diritto di recesso

Modalità di recesso
GE Puntozero Solution riconosce il diritto di recesso come previsto dalla normativa vigente D.Lgs. n. 206/2005. Il termine utile per avvalersi di tale diritto è di 14 (quattordici) giorni dal ricevimento della merce, entro i quali il cliente è tenuto a darne comunicazione, tramite almeno una delle seguenti modalità:
– E-mail all’indirizzo: info@artisticitalianshoes.com
– Telefono o WhatsApp al numero 388/7759313
– Lettera raccomandata A/R all’indirizzo

Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by certified e-mail or registered letter with return receipt.
Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared.

Orders

The customer placing the order via Internet will receive, at the end of the procedure, a communication confirming receipt of the order by e-mail (E-mail), indicating the relative order number.
The communication you receive consists in the confirmation of receipt by GE Puntozero Solution of the order placed.
It is not acceptance of the same.

Prices

All prices entered on the site, in the relative space are to be understood as prices including VAT.
Prices can be changed at any time, without notice.
GE Puntozero Solution reserves, at its sole discretion, the right not to proceed with the shipment of the goods, even after receiving the order , to those customers who are out of credit, or with unpaid or in litigation.

Right of withdrawal

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GE Puntozero Solution recognizes the right of withdrawal as required by current legislation Legislative Decree no. 206/2005. The deadline for exercising this right is 14 (fourteen) days from receipt of the goods, within which the customer is required to notify, through at least one of the following methods:
– E-mail to the address: info @ artisticitalianshoes. com
– Phone or WhatsApp at 388/7759313
– Registered letter with return receipt to the address

In the request to exercise the right of withdrawal it is necessary to indicate the details to carry out the re-credit of the amount due.

The Customer carefully checks that what is ordered corresponds exactly to what he wanted, bearing in mind any differences in shades that may arise from viewing with the computer / mobile / tablet monitor in his possession.

No returns are made for products made to measure or customized by the Customer.

Right to free withdrawal
To use the free right of withdrawal < span style = "font-family: Arial, sans-serif;"> it is necessary that:

• the customer expresses his will to make use of the right of withdrawal in the manner described above;
• the customer sends a photo of the defect found;
• the product is in good condition perfect, with no signs of use, washing or assembly, with its original box and / or bags, labels, instructions and everything that was included. It must therefore be in the same state in which it was purchased;
• the product is returned in times and in the manner described above;
• The product has, at inside, the receipt issued at the time of sale;
• the product has defects, tampering and / or does not comply with what is described

The goods once arrived at our warehouse , will be examined to assess the damages and / or defects, previously described by the Customer, not deriving from transport.

The right of withdrawal is totally lost if the goods are not returned intact, complete in all their parts or if they have been used. In case of forfeiture of the right of withdrawal, GE Puntozero Solution will return the purchased good to the Customer and the refund will not be made.

After checking the integrity of the goods, we will re-credit the Customer the sum already paid through the chosen and agreed method, while, in the case of choosing to replace the product, the costs of sending the new product will be at our expense.

The refund covers all sums paid and will be made no later than 15 (fifteen) calendar days from receipt of the goods in the warehouse.

They will not come cash on delivery parcels accepted.

Right to withdrawal for afterthought
In case the customer wants to use the right of withdrawal for second thoughts , shipping costs are always at Customer charge . To use the right of withdrawal for second thoughts it is necessary that:

• the customer expresses his will to make use of the right of withdrawal in the manner described above;
• the product is in good condition perfect, with no signs of use, washing or assembly, with its original box and / or bags, labels, instructions and everything that was included. It must therefore be in the same state in which it was purchased.
• the product is returned in times and in the manner described above;
• The product must have, inside, the receipt issued at the time of sale.

The shipment, until receipt in our warehouse, is under the full responsibility of the customer. Once the goods arrive at our warehouse, they will be examined to assess any damage or tampering resulting from transport. In case of damage to the goods during transport, GE Puntozero Solution will notify the Customer of the incident (within 5 (five) working days from receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier he has chosen. . GE Puntozero Solution reserves the right to charge the Customer for any damage suffered by the goods during the return shipment, withholding the amount of the damage suffered from the amount to be reimbursed to the Customer.

The right of withdrawal is totally lost if the goods are not returned intact, complete in all their parts or if they have been used. In case of forfeiture of the right of withdrawal, GE Puntozero Solution will return the purchased good to the Customer and the refund will not be made.

After checking the integrity of the goods, we will re-credit the Customer the sum already paid through the chosen and agreed method, while in case you opt for the replacement of the product, the costs of sending the new product will be calculated in the same way as the previous one. purchase.

The refund covers all sums paid and will be made no later than 15 (fifteen) calendar days from receipt of the goods in the warehouse.

Cash on delivery packages will not be accepted.

Payment methods accepted

The payment methods accepted for orders via the web, are the following:

PayPal < / b>
info @ artisticitalianshoes. c om